Effective Date: May 30, 2025

Discount Pawn is committed to protecting the privacy and confidentiality of our customers' personal information. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of personal information in compliance with Alberta's Personal Information Protection Act (PIPA).

1. Accountability

We are responsible for the personal information under our control and oversee our compliance with PIPA. For any questions or concerns regarding this Privacy Policy or our privacy practices, please contact:

Discount Pawn
3754 56 St, Wetaskiwin, AB T9A 2B2
Phone: (780) 352-6222
Email: discount1pawn@gmail.com

2. Collection of Personal Information

We collect personal information that is necessary for the purposes identified in this Privacy Policy. This may include:

• Personal Identification Information: Name, address, phone number, email address, date of birth, and government-issued identification.

• Transaction Information: Details of items pawned, sold, or purchased, including descriptions, serial numbers, and photographs.

• Payment Information: Credit card details or other payment methods used for transactions.

We collect this information directly from you during in-person visits, phone calls, or through our website.

3. Use of Personal Information

Your personal information may be used for the following purposes:

• To process and complete transactions, including pawns, sales, and purchases.

• To verify identity and prevent fraud.

• To comply with legal and regulatory requirements.

• To communicate with you regarding your transactions or inquiries.

We will not use your personal information for purposes other than those identified without your consent.

4. Disclosure of Personal Information

We may disclose your personal information to third parties in the following circumstances:

• To law enforcement agencies or regulatory bodies as required by law.

• To service providers who assist us in operating our business, such as payment processors or IT support services.

• With your consent or as otherwise permitted by law.

We do not sell or lease your personal information to third parties.

5. Retention of Personal Information

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Once personal information is no longer needed, we will securely destroy or anonymize it.

6. Safeguards

We implement appropriate physical, administrative, and technical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include secure storage facilities, encryption of electronic records, and restricted access to personal data.

7. Access to Personal Information

You have the right to access the personal information we hold about you. If you wish to review, correct, or update your information, please contact us using the contact details provided above. We will respond to your request within a reasonable timeframe.

8. Complaints

If you believe that your privacy rights have been violated, you may file a complaint with us directly. We will investigate your complaint and take appropriate action. If you are not satisfied with our response, you may contact the Office of the Information and Privacy Commissioner of Alberta.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on our website with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your personal information.